Support

Two ways, both manual. Export a file: Settings → Export → CSV or XLSX → choose where it goes via the system share sheet (Files, iCloud Drive, email, AirDrop). Or back up to iCloud: Settings → iCloud → Back Up Now — Penno saves a backup file in your own iCloud account that you can restore later.

Two options. From a file you exported: Settings → Import CSV. From an iCloud backup: Settings → iCloud → Restore. Either way it's a manual step, and restoring is destructive — it replaces your current data — so export first if you want to keep it.

Not on its own. Penno is local-first with no Penno cloud, so it doesn’t sync continuously between devices. What you can do is back up to your own iCloud (Settings → iCloud → Back Up Now) and then restore that backup on another device or after reinstalling — both are manual steps, through your own iCloud, never a Penno server. Export → AirDrop → Import works too.

No. Penno does not support bank linking — by design. The app contains no bank-aggregation SDK (no Plaid, no MX, no Yodlee). All transactions are entered manually. This is the central trade-off of the app: a private, offline tracker requires manual input.

There is no subscription, ever. Penno is free to download with one optional one-time $19.99 "Penno Pro" unlock — pay once, no recurring fees. The free tier is fully usable; the unlock just removes the Reports history limit (the free tier shows the current month plus the two preceding months).

Add a recurring entry with a name, amount, category, and billing day (1-31). Every time you open the app, Penno checks for any recurring whose next billing date has passed — those automatically get logged as transactions. If you allow notifications, you also get a day-before reminder for each upcoming charge.

Three kinds. If a debt has a due date, you get a reminder N days before. If a debt has a monthly payment day, you get a reminder on that day each month. If neither is set and the debt has been untouched for a while, Penno sends a quiet "you haven't moved this debt in a while" nudge — useful for the IOU you forgot your sister owes you.

Penno's default categories (Food, Transport, Bills, etc.) are stored with English names in the database, then translated at display time. This keeps the data portable — if you export a CSV in Turkish and re-import it after switching to German, the default categories still match. Categories you create are stored exactly as you typed them and are not translated.

Your data is gone with the app. There is no server-side copy. Before deleting, export your data via Settings → Export so you have a backup file somewhere of your choosing.

Not yet. iOS shipped first. Android is on the roadmap — no committed date.

Refunds for App Store purchases go through Apple, not the developer. Visit reportaproblem.apple.com and request a refund there. We don't have control over Apple's decision, but most reasonable requests are approved.